Medical Assistants are accountable for maintaining a business like, yet patient-friendly atmosphere in hospitals, clinics and other medical offices. Administrative duties in the medical field include greeting and signing in patients, answering phones, setting up appointments for patients, entering new patient information into the computer system, preparing insurance forms, filing medical records and other clerical obligations. Clinical duties include drawing blood, giving injections, flu shots and immunizations, recording vital signs and patient histories.

Most medical offices insist on certification through a college or technical school. Classes are required in Anatomy, Medical Terminology, Introduction to Healthcare Science, Interpersonal Skills and Medical Office Procedures, to name a few.

Whether obtained through office experience or academic training, these educational aspects combine to provide the skills necessary to ensure seamless operation of a medical office. Learning about office procedures and correct production of medical documents are vital to the accuracy of paperwork, whereas interpersonal skills teach aspiring Medical Assistants how to effectively interact with patients.

Knowledge of basic anatomy and medical terminology allow medical assistants to understand daily tasks; in addition, it enables them to answer questions patients may have about their bills or procedures. Introduction to Healthcare Science teaches important skills such as cleanup of hazardous body fluids, infectious disease control, and measuring and recording of vital signs. This class also touches on learning to be trustworthy and compassionate with patients, as well as being discreet with medical information.

A Medical Assistant must have knowledge of the office’s computer system, correct production and completion of medical and insurance related paperwork and physical and legal procedures within the office. This job also requires patience, understanding and empathy toward all patients, no matter how confused, distressed or belligerent the patient may be.

Medical Assistant training can provide the education to embark on a wonderfully rewarding career in the healthcare field. Medical Assistants help patients, not only by easing the stress of filling out complicated forms, but through sympathy and kind words. They interact with patients, insurance companies, physicians and other medical personnel to keep medical offices operating accurately and efficiently. It is a great career for someone who likes variety in their work and helping people.